Private Policy
Effective Date: October, 2026
Merofit, accessible from merofit.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Merofit and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@merofit.com.
1. Information We Collect
When you visit or purchase from Merofit, we collect personal information necessary to process your transactions and manage your account. This includes:
- Account & Billing Data: Name, email address, phone number, and physical billing/delivery address within the Kathmandu Valley.
- Order Information: Details of the products you browse, items added to your cart, and your successful purchase history.
- Technical Logs: IP address, device browser type, and small tracking cookies used exclusively to maintain your active shopping cart session across pages.
2. How We Use Your Information
We use the collected data to run our storefront efficiently and securely, specifically to:
- Process your store orders, verify digital wallet payments, and arrange courier delivery or local store pickup options.
- Send transactional system updates, including automated email order receipts and customer registration profiles.
- Maintain store security by detecting and preventing fraudulent account creations or malicious database connection strains.
3. Third-Party Data Sharing
We never sell, trade, or rent your personal information to third parties. We only share data with essential third-party service providers required to complete your transactions:
- Payment Gateways: Payment details are securely routed through PayBridgeNP to complete Fonepay, eSewa, or Khalti transactions. We do not store your raw wallet or bank credentials on our servers.
- Delivery Services: Your delivery choice and phone number are shared with our logistics to fulfill deliveries.
4. Your Rights & Data Deletion
You have the right to log into your “My Account” dashboard at any time to update, modify, or request the deletion of your personal billing profiles. For absolute account erasure inquiries or custom data access requests, please contact our support desk directly at info@merofit.com.
